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This department is responsible for entering all information received from the Physician’s office. It gets the information from the Client file, the Patient demographic file and the Charge ticket/ sheet. The process of capturing this information onto the billing software is called charge creation.
Process details: Listed below are the different steps involved in creating a Demographic detail of a patient in the system.
1. Patient details
- Patient id #: (If applicable)
- Patient name
- Date of Birth
- Sex
- Marital status
- Social security number
- Address (physical and mailing address)
- Home Telephone number
- Employer name and address
- Work Telephone number
2. Guarantor/Account details
- Guarantor name
- Date of Birth
- Sex
- Marital status
- Social security number
- Address (physical and mailing address)
- Home Telephone number
- Employer name and address
- Work Telephone number
3. Insurance details
This includes the primary, secondary and tertiary (if any) insurance coverage of the patient. Insurance is of two types: –
(a) Health plans and (b) Liability plans.
Insurance details include:-
- Insurance name and address
- Insurance identification number
- Group name/Group number
- Validity of the policy
- Name of the insured (subscriber)
- Relationship of the insured to the patient/guarantor.
- Financial Class (FC)
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